What information do we collect? How do we use it?

When you enter into a transaction with us (sharing your personal health care story, buying a product, using the insurance cost calculator, seeking information, or participating in advocacy activities), we may need to know specific information in order to process your request.

Our site's forms may require you to give us contact information (like your name, e-mail, and address). We may use the contact information from these forms to send you information about other programs or events of the National Health Council. You may opt-out of receiving future mailings. See the choice/opt-out section below.

We may use the information we collect to notify you about important changes to the site, new services, or features offered by the National Health Council, and special offers and information we think you will find valuable. If you would rather not receive this information, please contact us through one of the channels identified in the choice/opt-out section.

We also collect anonymous, non-identifiable information about visitors. When you visit our site, our server automatically records your domain (service provider), operating system, and web browser type/version as well as the time and date of your visit on a particular page. The information automatically recorded by our server is used only for statistical purposes so that we can manage our site and better serve our visitors. Our server does not and cannot record identifiable information such as your e-mail address.

What if I share my health care story with the story bank?

By submitting a story to our story bank, you are deemed to have given us a perpetual royalty-free license to use your story to further our mission on the National Health Council’s websites. By sharing your story with us, you are also waiving any rights that you may have under federal or state patient privacy laws and consenting to the disclosure of your personal health information as part of the publication of your story in the our story bank. In addition, you are waiving any right you may have to compensation from us for the use of your story in our story bank. A member of our staff may contact you to discuss your story further. You should not submit your story unless you agree to the foregoing terms.

What happens to the information I put into the out-of-pocket calculator?

Our out-of-pocket calculator to estimate your medical expenses will never ask you for your name or other personally-identifiable information. In addition, the information you share related to physician visits, medication, etc. is never stored on our site. In other words, your use of medications and medical care is never tied to you personally or stored for future use.